Booking Policy
Normal Hours
- Standard availability is 10:00 AM – 10:00 PM, seven days a week.
- Before/after-hours sessions are available by request and preferably booked at least 24 hours in advance.
- Sessions booked outside normal hours require full payment upfront.
Deposits
- A deposit is required to secure all OUTBOUND bookings. It is half of the total session cost.
- The deposit is applied toward the total session cost and is not an extra fee.
- A deposit is not required for inbound sessions but please understand that if you choose not to pay a deposit and someone else chooses that timeframe and pays a deposit, that person will take priority and you will need to reschedule.
- If you would like to GUARANTEE your booking time, the session deposit is $100 for inbound sessions.
- Outbound bookings are not confirmed until the deposit is received.
Cancellations & Rescheduling
- Deposits are refundable within 24 hours of booking, except for same-day bookings (non-refundable).
- Cancellations made by the client after 24 hours may result in forfeiture of the deposit.
- Rescheduling must occur at least 2 hours before the appointment start time to avoid losing the deposit.
- No-call / no-shows will result in deposit forfeiture and require full payment upfront for all future bookings.
Late Arrivals
- A 15-minute grace period is allowed.
- After 15 minutes past the scheduled start time, the remaining balance for the session is due immediately.
- If full payment is not received, the session will be canceled.
Payments
- Deposits can be made via: Zelle, Apple Pay, & Venmo. PayPal & Bitcoin ONLY accepted from international customers.
- Cash-only clients may pay deposits via Western Union, or MoneyGram.
- Credit cards and gift cards are not accepted for session payment.
Discounts
- 10% off therapeutic massages for military, police, firefighters, and teachers. Thank you for your service!
Restrictions
- Clients must be 18+ years old.
- Pregnant clients are not accepted due to liability purposes.